HELP
Search for commonly asked questions below.

Common Questions

How do I enter the contest?

Visit any CO-OP gas bar location and make a minimum 30 L fill from May 10 – July 4, 2021. Take a photo of your receipt and sign-up or log-in and follow the instructions to upload. Every qualifying fuel purchase will give you 5 ballot entries into our draws for a chance to win Free Fuel for a Year, plus $50 CO-OP Gift Cards.

What are qualifying items?

If you have purchased a qualifying item from the following brands shown below, click here to upload your receipt. You’ll receive 1 bonus ballot entry for every qualifying item purchased.

How do I know if I’m a winner?

If you are drawn in the contest you will receive a phone call or email from us with further instructions to claim your prize. Please note that we will contact you using the information you provided when you completed our online registration form to Sign Up.

How do I sign-up for the contest?

To sign-up for the contest, simply click Sign Up and complete all required information on the Registration Form.

I’ve forgotten my password, what should I do?

Click here to reset your password! If you are still having issues, email us at gamemaster@winyourfill.ca.

How can I change my contact information (phone number, email etc.)?

You can change your account information by clicking here. If you have any issues you can contact us at gamemaster@winyourfill.ca.

How do I remove myself for the contest?

To remove yourself from the contest click here. Note all of your ballots you have entered will be removed.

How do I participate without making a purchase?

You can obtain an entry without making a purchase by clearly printing your name, complete residential address, phone number, Participating Retail Co-op, and valid e-mail address on a 3” x 5” card. Mail in an envelope with proper postage to “Co-op Win Your Fill, c/o P.O. Box 3009, M.I.P., Markham, ON, L3R 6G4.” There is a limit of one (1) no purchase necessary entry per request per person per day; one entry per outer mailing envelope. No mechanically reproduced or computer-generated requests allowed. All no purchase necessary entry requests must be received by July 4, 2021.

What is a captcha?

A captcha is a security feature on our web page. When you click on the box that says “I’m not a robot,” some images should appear, please click on the images that correspond to the question above the pictures.

Why am I getting a CSRF token message?

This may occur because the web browser on your computer is outdated.

Here is all you need to do:

  1. Download an up-to-date Web Browser.
    we suggest either: Google Chrome or Or Mozilla Firefox
  2. Follow the instructions on either of those links to download the browser and install on your computer.
  3. In your new web browser, go to www.winyourfill.ca and then click on Sign up to create an account or if you have already signed up.
    If you are still having issues, please email us at gamemaster@winyourfill.ca.

Can’t Find Your Answer? We’re Here to Help!

Click on the button below to send your question to our Customer Service Team or you can email us directly at gamemaster@ winyourfill.ca to submit your request and we will get back to you shortly.

You can also mail your request to Co-op Win Your Fill, c/o P.O. Box 3009, M.I.P., Markham, ON, L3R 6G4

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